Delete your Shelf Life account
You can delete your Shelf Life account and its data at any time, in the app or by email. To delete only some of your data and keep your account, see Delete some of your data.
Have a paid plan? Deleting your account doesn’t stop Google Play from charging you. First cancel it in the Play Store: tap your profile picture → Payments & subscriptions → Subscriptions → Shelf Life → Cancel.
In the app
- Open Shelf Life and tap your profile picture at the top of the home screen.
- Tap Account & security, then Delete my account at the bottom.
- Read what happens, enter your password, and tap Delete my account.
- Confirm. You’ll be signed out.
Changed your mind? Sign in again within 14 days and choose to keep your account.
Without the app
Email shelflife.software@gmail.com from the email address you sign in with, with the subject “Delete my Shelf Life account”. Include your username if you know it. We’ll confirm by email and delete the account within 30 days. We may ask you to confirm it’s really you before deleting anything.
What’s deleted, and what’s kept
| Information | What happens |
|---|---|
| Profile picture | Deleted right away. |
| Email, password, username, display name | Deleted after 14 days. |
| Notifications, notification settings, push tokens | Deleted after 14 days. (Even before then, notifications are deleted 90 days after they’re read, and any after a year.) |
| Your home group, and groups where you’re the only member | Deleted after 14 days, with everything in them. |
| Inventories you own in shared groups | Handed to another owner or member so they keep their lists, or deleted if nobody else has access. |
| Items and batches you added to other people’s inventories | Kept for the group, no longer linked to you. |
| Group change history (“Someone added Milk”) | Kept up to 90 days from when it happened, with your name removed. |
| People you blocked | Deleted after 14 days. |
| Products you added to a group’s list of scanned products | Kept for the group, no longer linked to you. |
| Things you put on a group’s shopping list | Kept for the group, no longer linked to you. |
| What receipt lines meant (from receipts you checked) | Kept for the group, no longer linked to you. |
| Records of receipt scans you made (when, not what was on them) | Kept for the group, no longer linked to you; deleted after 3 months. |
| Shared product suggestions your groups helped with | Kept only while enough other households still have the same product saved; never linked to you. |
| Reports you made that a product’s details were wrong | Deleted. |
| Offline copies saved on your phone | Deleted right away, when you’re signed out. |
| Reports you sent, or that were sent about you | Kept up to a year after we’ve reviewed them, so we can deal with repeated abuse, but no longer linked to your account. |
| Our record of your subscription | Deleted after 14 days. |
| Purchase records held by Google Play and RevenueCat | Kept by them as required for tax and accounting. Ask us and we’ll ask RevenueCat to delete theirs where the law allows. |
Notifications other people already received (for example, that you left a group) may still mention your name until they clear them.
Questions
Email shelflife.software@gmail.com, or read the privacy policy.